Privacy Policy | GiveWell

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Privacy Policy

Effective Date: January 1, 2014

GiveWell aka The Clear Fund ("GiveWell") is strongly committed to protecting the privacy of our donors, website visitors and other individuals who communicate with GiveWell. We wish to help you better understand the information we gather, how we handle it, whether we disclose it to anyone, and your options regarding our use of, and your ability to correct, this information. The following Privacy Policy applies when you make a donation to GiveWell, either online or otherwise, as well as when you visit our site www.givewell.org, or otherwise share your personal information with GiveWell as discussed below. By visiting our web sites, you are accepting this Privacy Policy. We will also provide hard copies of our Privacy Policy upon request.

Collection and use of personal information

Donor information

If you make a donation, either online or otherwise, we will request certain personally identifiable information about you (such as your name, address, telephone number, email address, and credit card information). This information enables us to process your donation, communicate with you about it, and to check in with you no more than a few times a year about whether you are interested in donating again. In addition, we may use this information to keep you updated about our work if you explicitly indicate that you would like us to do so. We may use such information to evaluate the success of our marketing and promotional efforts, analyze website usage, and improve our website's content, layout, and services.

GiveWell employs companies to assist us with such functions as hosting our donor information database, sending e-mail, modeling our data, and processing online and mail donations and credit card payments. In addition, GiveWell consults advisors in making organizational decisions and developing long term plans. These companies and advisors have access to personal donor information as needed to perform their functions. GiveWell requires that they keep such information confidential. (See Security section below.)

We do not sell, rent, or give personal donor information to any other party not under the employ of, or in a direct advisory role to, GiveWell with one exception: if you give us permission to share your name, contact information, and details of your donation with one or more of our recommended charities. We will not share your information with these organizations unless you explicitly give us permission to do so.

We may disclose to third parties aggregate statistics regarding donations but these statistics do not include any personally identifying information. The information given includes total number of donors and total amount of donations for specific periods of time.

Other information

Through our site or otherwise, you may decide to submit personally identifiable information (such as your name, postal address and email address) for purposes other than donating (such as receiving an email newsletter or further information as to a particular topic). We collect and store this information and use it for the purposes for which you submitted it. We will never add you to any mailing list that you did not explicitly request to be added to.

We may use such information to evaluate the success of our marketing and promotional efforts, analyze website usage, and improve our website's content, layout, and services. We do not share this information with any third parties except those that assist us with certain functions, as described above.

Employment

In connection with seeking employment or a volunteer position with GiveWell, you may decide to submit, through our sites or otherwise, personally identifiable information (including your name, address, telephone number, e-mail address and any other personally identifiable information requested on our online and offline forms, as well as an electronic or paper copy of your resume/CV). All information entered into any online or offline forms related to employment or volunteering is strictly private, and will be viewed only for human resources purposes by GiveWell and third parties that assist us with certain functions (see above). This information may be used to assess your qualifications as an employee or volunteer for GiveWell, or to analyze general patterns in applications for positions at GiveWell.

Other disclosures

Please be advised that we may disclose your personal information to the government or to third parties pursuant to law enforcement inquiries, court orders, subpoenas and similar requests, or when we otherwise believe in good faith that such disclosure is necessary or appropriate in connection with any activity that violates the law or may expose us to liability.

Security

We require that the companies we work with to process your online donation payments use high-grade encryption and security protocols, and that all vendors processing check and credit card transactions received on our behalf meet all industry standards, certify their compliance with the Payment Card Industry Data Security Standard (PCI DSS), and are audited to meet with the Statement on Auditing Standard 70 (SAS 70). The personal information that you provide is stored in a secure location and accessible only by designated employees trained in the proper handling of customer information. We employ industry standard techniques such as firewalls, encryption, intrusion detection, and site monitoring to protect your personally identifiable information from unauthorized access by users inside and outside the organization. You should be aware, however, that "perfect security" does not exist on the Internet; third parties may unlawfully intercept or access transmissions or private communications.

Updating your information

We work to process and maintain accurately the information that you share with us. If you have donated to us or shared personal information with us and would like to correct or update your personal data or to adjust your mail preferences, you can do so by contacting us at info@givewell.org.

We provide a link to unsubscribe from each of our mailing lists in each email from that list.

Privacy while browsing the site

Normal browsing

GiveWell does not collect any personally identifying information from you when you visit our sites unless you choose to provide such information to us.

You can browse the GiveWell sites without telling us who you are or revealing any information about yourself. The information we gather during normal browsing comes from two sources: standard server logs collect information such as the IP (Internet Protocol) address, domain name, browser type, operating system, and information such as the site that referred you to us, the files you downloaded, the pages you visited, and the dates/times of those visits.

Additionally, if you have come into the site from one of our newsletters or from a site that has requested a link to us, we may ask your browser to accept a cookie that carries a general marketing source code with you as you browse through the site, in order to help us match referring sites to donations made. This cookie does not capture or hold any personally identifying information about you, and is deleted when you end your session by leaving our site or closing your browser.

Cookies

When you visit our website, we might store some information on your computer in the form of a “cookie” (i.e. a small piece of text that stores information on your browser in your computer’s hard drive) or similar file. We use tracking cookies to analyze trends, gather broad demographic information, and monitor site traffic patterns that can help us further develop and improve the design and functionality of our site.

If you prefer, you can usually set your browser to refuse cookies, or to notify you when you receive a new cookie. You can also opt out of receiving cookies on the GiveWell website for Google advertising by visiting the Google advertising opt-out page (https://www.google.com/policies/technologies/ads/).

This site contains links to other sites. Please be aware that GiveWell is not responsible for the privacy practices of other sites.

Special notes on privacy laws

Note to parents and children

GiveWell welcomes children to learn more about our organization and about issues presented on the GiveWell sites, and we are particularly respectful of the privacy of our young users. We encourage parents to monitor their children's use of the Internet and to help us protect their privacy by instructing them never to provide personal information on this site or any other without permission. We will never attempt to extract unnecessary information from our users, regardless of age. Consistent with the Children's Online Privacy Protection Act of 1998 ("COPPA"), we will never knowingly request personally identifiable information from anyone under the age of 13 without prior verifiable parental consent. If we become aware that a child under 13 has provided us with such information without consent, we will use our best efforts to remove such information from our files. If a parent or guardian becomes aware that a child under 13 has provided such information to us, he or she should contact us at info@givewell.org.

Your California privacy rights

If you are a resident of California, you are entitled to request the following information, which we will provide to you free of charge:

  1. A list of the types of personal information which we disclose to third-parties for direct marketing purposes in the preceding calendar year (note that the only case in which we divulge such information is in sharing contact info for donations with our recommend charities in cases where you've given explicit permission for us to do so); and
  2. The names and addresses of all third parties that receive personal information in these categories from us in the preceding calendar year, and examples of the products or services marketed by these businesses: (a) name and address; (b) electronic mail address; (c) age or date of birth; (d) names of children; (e) electronic mail address of children; (f) number of children; (g) the age or gender of children; (h) height; (i) weight; (j) race; (k) religion; (l) occupation; (m) telephone number; (n) education; (o) political party affiliation; (p) medical condition; (q) drugs, therapies, or medical products or equipment used; (r) kind of product purchased, leased or rented by customer; (s) real property purchased, leased or rented; (t) the kind of service provided; (u) social security number; (v) bank account number; (w) credit card or debit card number; (x) payment history; and (y) information pertaining to assets, liabilities or credit worthiness.

Please direct your request for these types of information to info@givewell.org.

Your interaction with this privacy policy

Changes to this privacy policy

We may, from time to time, make changes to our Privacy Policy, based on your comments and our need to reflect accurately our data collection and disclosure practices. If we make any substantial changes in the way we use your personal information, we will notify you by posting an announcement on our website.

Questions or suggestions

It is important to us at GiveWell to hear what our site visitors and donors have to say about our services or our policies. If you have any questions, concerns, or complaints about this Privacy Policy, or want to let us know what you think about our products and services, please contact us at info@givewell.org.

Governing law

You agree that your use of this Privacy Policy and any disputes relating thereto shall be governed in all respects by the laws of the State of California. Any dispute relating to this Privacy Policy shall be resolved solely in the state or federal courts located in San Francisco.

This Privacy Policy was last updated on January 1, 2014. GIVEWELL® and other marks used on this website are trademarks of GiveWell.